• Oksana Fertitta
    Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • Devin Short
    Larry could not have been more helpful and informative when I called to inquire about selling my piano. I so appreciated his transparency and the seamlessness of the entire process! Highly recommend!
  • Elissa Maynard
    I am very happy with my purchase at Caruso. They were very accommodating allowing me to come in on a day they were closed so I could try the pianos I was interested in. I ended up getting a piano that I absolutely love. Brian was so helpful and after the piano was delivered it needed adjustment. Brian set it up snd Caruso paid for my technician to fix the issue. Great company and so far so good! It’s been 2 weeks and I couldn’t be happier. Thank you Caruso for bringing a life long dream of owning a Yamaha grand piano to fruition.
  • Angela Butler
    This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
  • metaluvr
    As a person who holds a degree in piano performance, to own a concert-quality grand piano has been a long-standing dream of mine. Due to space constraints and financial considerations, however, that dream went unfulfilled for years. I am very happy to report, though, that this all changed recently — and Caruso Piano Gallery was utterly (pardon the pun) *instrumental* in making it happen! I am now the proud owner of an absolutely stellar 7-foot grand that I initially saw on the Caruso website. I subsequently made the trek to Caruso's New London showroom to try out the piano in question, and I am now sitting only a few feet away from it in my living room, as shown in the accompanying photo. I cannot overstate how helpful, knowledgeable, and easy to deal with the staff at Caruso were throughout the process. Rich was the specific person there who helped me, and his insights and assistance were invaluable in guiding my purchase. I wholeheartedly recommend Caruso Piano Gallery to anyone looking to buy a great piano. They offer an extensive inventory of well maintained, reasonably priced instruments and were able to offer lightning-fast, long-distance delivery on the piano that I chose. Five stars!
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M.L. - Massachusetts

"...I've appreciated your honesty and your forthright representation of your business... You listened (rare) and responded in context (even rarer). Thanks."

It's been a pleasure dealing with you as well Richard, and with Larry and Brian too. You have not BS'd me, represented yourselves or your business as anything that it is not, or tried to feed me any kind of a line. You've addressed all my questions and paid attention to the details.

I've appreciated your honesty and your forthright representation of your business, which is run well, tightly, and efficiently. In my search for the dream piano that I finally found in this particular BB, I can say that many grand piano sellers I have encountered are not the above.

Also, you guys quickly understood the type of buyer I was, what I was looking for, and spoke to me with consideration and respect for my specific type of search. You listened (rare) and responded in context (even rarer). Thanks.

So congrats on a great business and on the service you do for people like me.

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