• Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • The process of selling our baby grand piano with Caruso Piano Gallery could not have been easier!!! From the first communication response to my inquiry, to pick-up, to having the piano cleaned and displayed on-line, to having it sold within weeks and receiving communication about our sale, it was seamless and professional. Could not recommend more highly!
  • I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.

J.C. - Southwest Connecticut

"...Many thanks to you and your wonderful staff for providing the kind of buying experience that is so rare these days..."

We want to thank you for the exceptional experience that you and your staff provided for the purchase of our piano yesterday.

We were initially a bit anxious about buying a piano because of our relative inexperience in purchasing musical instruments.  We were considering what seemed to be a great deal on a piano through Craigs List, but wanted to learn more before making this commitment.  From the time that we walked through the door at Caruso, we were treated courteously and warmly.  We received an education in pianos in a non-pressured manner.  You helped us to understand the subtleties of the differences in the pianos through his wonderful playing, and the person who tunes the pianos was kind enough to show our daughter how this is done. 

I have no doubt that we have purchased the piano that is right for our family.  We are excited about getting our Yamaha U-3 for our daughter's lessons, and I have also decided to start playing the piano again.  Many thanks to you and your wonderful staff for providing the kind of buying experience that is so rare these days.