• Pook
    It was hard for me to part with my piano, so I am deeply grateful to the folks at Caruso for making the experience so easy, from start to finish. The crew that came to pick up the piano was amazing. Not only were they exceptionally nice guys, but it was a wonder to watch them work; from the disassembly of the piano to its loading onto the truck, I felt like I was watching a well choreographed dance.
  • julius herrera
    Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • Judith Arute
    I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Oksana Fertitta
    Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • Angela Butler
    This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
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M.L. - Massachusetts

"...I've appreciated your honesty and your forthright representation of your business... You listened (rare) and responded in context (even rarer). Thanks."

It's been a pleasure dealing with you as well Richard, and with Larry and Brian too. You have not BS'd me, represented yourselves or your business as anything that it is not, or tried to feed me any kind of a line. You've addressed all my questions and paid attention to the details.

I've appreciated your honesty and your forthright representation of your business, which is run well, tightly, and efficiently. In my search for the dream piano that I finally found in this particular BB, I can say that many grand piano sellers I have encountered are not the above.

Also, you guys quickly understood the type of buyer I was, what I was looking for, and spoke to me with consideration and respect for my specific type of search. You listened (rare) and responded in context (even rarer). Thanks.

So congrats on a great business and on the service you do for people like me.

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