• Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • The process of selling our baby grand piano with Caruso Piano Gallery could not have been easier!!! From the first communication response to my inquiry, to pick-up, to having the piano cleaned and displayed on-line, to having it sold within weeks and receiving communication about our sale, it was seamless and professional. Could not recommend more highly!
  • I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.

M.L. - Massachusetts

"...I've appreciated your honesty and your forthright representation of your business... You listened (rare) and responded in context (even rarer). Thanks."

It's been a pleasure dealing with you as well Richard, and with Larry and Brian too. You have not BS'd me, represented yourselves or your business as anything that it is not, or tried to feed me any kind of a line. You've addressed all my questions and paid attention to the details.

I've appreciated your honesty and your forthright representation of your business, which is run well, tightly, and efficiently. In my search for the dream piano that I finally found in this particular BB, I can say that many grand piano sellers I have encountered are not the above.

Also, you guys quickly understood the type of buyer I was, what I was looking for, and spoke to me with consideration and respect for my specific type of search. You listened (rare) and responded in context (even rarer). Thanks.

So congrats on a great business and on the service you do for people like me.