"...I've appreciated your honesty and your forthright representation of your business... You listened (rare) and responded in context (even rarer). Thanks."
It's been a pleasure dealing with you as well Richard, and with Larry and Brian too. You have not BS'd me, represented yourselves or your business as anything that it is not, or tried to feed me any kind of a line. You've addressed all my questions and paid attention to the details.
I've appreciated your honesty and your forthright representation of your business, which is run well, tightly, and efficiently. In my search for the dream piano that I finally found in this particular BB, I can say that many grand piano sellers I have encountered are not the above.
Also, you guys quickly understood the type of buyer I was, what I was looking for, and spoke to me with consideration and respect for my specific type of search. You listened (rare) and responded in context (even rarer). Thanks.
So congrats on a great business and on the service you do for people like me.