• William Pham
    Wonderful piano buying experience with the Caruso team - Britt and Larry. Our Yamaha baby grand arrived in Texas in flawless condition. We made the purchase, sight unseen, and the piano looked exactly as represented and sounds glorious. Totally recommend Caruso to anyone looking to buy a quality piano.
  • Angela Butler
    This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
  • Nancy Fellman-Hoyle
    We just love our St. Lucia Blue U3! It took some time, thanks Covid, but she is finally home and we couldn’t be happier! The piano is just beautiful, sounds beautiful, and feels beautiful!!! The team at Caruso couldn’t have been nicer, even with me bugging them constantly! Even the piano movers were excellent. I couldn’t recommend them more!
  • Yasuko Bernstein
    I wanted to buy a Yamaha U1 piano but could not afford a new one. I went online and saw the website and YouTube channel for Caruso pianos. The company introduction by Larry and Richard put me at ease about shopping for a piano site unseen. I called and talked to Larry and he was very helpful and informative. I called back the next day about making a purchase and talked the the Sales Manager Brian. He took the time to make a video demonstrating a couple of pianos that I would be interested in. He took care of the details in making the order happen. I have most recently been talking to Richard and he is amazing. He will do whatever necessary to create a satisfied customer. My piano took a little longer to be delivered due to snow in my area. I got frequent updates, always extremely friendly. When my piano arrived, it was beautiful and I could not be happier. Thanks for providing a tremendous shopping experience!
  • metaluvr
    As a person who holds a degree in piano performance, to own a concert-quality grand piano has been a long-standing dream of mine. Due to space constraints and financial considerations, however, that dream went unfulfilled for years. I am very happy to report, though, that this all changed recently — and Caruso Piano Gallery was utterly (pardon the pun) *instrumental* in making it happen! I am now the proud owner of an absolutely stellar 7-foot grand that I initially saw on the Caruso website. I subsequently made the trek to Caruso's New London showroom to try out the piano in question, and I am now sitting only a few feet away from it in my living room, as shown in the accompanying photo. I cannot overstate how helpful, knowledgeable, and easy to deal with the staff at Caruso were throughout the process. Rich was the specific person there who helped me, and his insights and assistance were invaluable in guiding my purchase. I wholeheartedly recommend Caruso Piano Gallery to anyone looking to buy a great piano. They offer an extensive inventory of well maintained, reasonably priced instruments and were able to offer lightning-fast, long-distance delivery on the piano that I chose. Five stars!
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N.H. - Massachusetts

Thank you so much for the beautiful work that you did on our piano! It is so good to have my old friend home after so many years.

 

Thank you so much for the beautiful work that you did on our piano! It is so good to have my old friend home after so many years. It looks and sounds wonderful thanks to your technician and cabinet artists.
As I learn to play again, I am really enjoying myself.

Tim and Tom did an amazing job of safely wrangling the baby grand to its room through small spaces.
Thanks to Caruso Music for a thoroughly professional job! It has been a pleasure to deal with all of you.

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