• It was hard for me to part with my piano, so I am deeply grateful to the folks at Caruso for making the experience so easy, from start to finish. The crew that came to pick up the piano was amazing. Not only were they exceptionally nice guys, but it was a wonder to watch them work; from the disassembly of the piano to its loading onto the truck, I felt like I was watching a well choreographed dance.
  • Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.

R.S. - Montreal, Quebec

"...I would like to thank you sincerely.  You sold me a magnificent piano at an incredible price."

I would like to thank you sincerely.  You sold me a magnificent piano at an incredible price.  I'm really satisfied in regards to the instrument, but also you were very professional.  

I need to admit that purchasing a piano from the internet in USA to be delivered in Canada made be nervous.  But the way you arranged the customs, the payments and the transport...Everything was perfect.  The Carrier company that you have chosen was very professional as well. 

I received the piano two weeks ago and it has been tuned this week.  When my tuner saw it and learned about the price, he did not believe me.  I had no problem to recommend you.  Again, thanks so much.