• Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • The process of selling our baby grand piano with Caruso Piano Gallery could not have been easier!!! From the first communication response to my inquiry, to pick-up, to having the piano cleaned and displayed on-line, to having it sold within weeks and receiving communication about our sale, it was seamless and professional. Could not recommend more highly!
  • I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.

S. N. - Cleveland, Ohio

"...I am so happy to have found people who do business like I do...with honesty and integrity..."

After exhausting all my local options I flew out from the midwest to check out a C7 Yamaha.  I found my way to the store and everything was as it was supposed to be.  What I did not tell them initially was that I used to be a piano tuner/technician.  Without them knowing this I allowed them to present the instrument as they saw fit.  I am delighted to say that there was not one thing that they said that was not accurate and there was nothing that they left out in our discussion of this instrument.  In fact, they pointed out one item of concern that I probably would not have noticed.  I purchased the instrument at an extremely good price and it arrived as expected.  I am so happy to have found people who do business like I do...with honesty and integrity.