julius herrera

Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
Judith Arute

I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
Oksana Fertitta

Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
Angela Butler

This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
Stephen Bernstein

I wanted to buy a Yamaha U1 piano but could not afford a new one. I went online and saw the website and YouTube channel for Caruso pianos. The company introduction by Larry and Richard put me at ease about shopping for a piano site unseen. I called and talked to Larry and he was very helpful and informative. I called back the next day about making a purchase and talked the the Sales Manager Brian. He took the time to make a video demonstrating a couple of pianos that I would be interested in. He took care of the details in making the order happen. I have most recently been talking to Richard and he is amazing. He will do whatever necessary to create a satisfied customer. My piano took a little longer to be delivered due to snow in my area. I got frequent updates, always extremely friendly. When my piano arrived, it was beautiful and I could not be happier. Thanks for providing a tremendous shopping experience!

S. N. - Cleveland, Ohio

"...I am so happy to have found people who do business like I do...with honesty and integrity..."

After exhausting all my local options I flew out from the midwest to check out a C7 Yamaha. I found my way to the store and everything was as it was supposed to be. What I did not tell them initially was that I used to be a piano tuner/technician. Without them knowing this I allowed them to present the instrument as they saw fit. I am delighted to say that there was not one thing that they said that was not accurate and there was nothing that they left out in our discussion of this instrument. In fact, they pointed out one item of concern that I probably would not have noticed. I purchased the instrument at an extremely good price and it arrived as expected. I am so happy to have found people who do business like I do...with honesty and integrity.

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