• Pook
    It was hard for me to part with my piano, so I am deeply grateful to the folks at Caruso for making the experience so easy, from start to finish. The crew that came to pick up the piano was amazing. Not only were they exceptionally nice guys, but it was a wonder to watch them work; from the disassembly of the piano to its loading onto the truck, I felt like I was watching a well choreographed dance.
  • julius herrera
    Service is amazing. The Caruso Piano Gallery customer success representative did what exactly they said they will do. The piano sounds and looks as if it came out of the factory. Thank you so much for your help and guidance.
  • Judith Arute
    I absolutely love love love my refurbished magenta Yamaha U1 piano! The staff is so nice and accommodating. I live in New Orleans, so everything was done over the phone & FaceTime. I can’t recommend the Caruso family highly enough when purchasing a piano. By the way, everyone in the French Quarter was absolutely flipping out over my magenta piano when it was being delivered. It’s so much fun!
  • Oksana Fertitta
    Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • Angela Butler
    This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
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S. N. - Cleveland, Ohio

"...I am so happy to have found people who do business like I do...with honesty and integrity..."

After exhausting all my local options I flew out from the midwest to check out a C7 Yamaha.  I found my way to the store and everything was as it was supposed to be.  What I did not tell them initially was that I used to be a piano tuner/technician.  Without them knowing this I allowed them to present the instrument as they saw fit.  I am delighted to say that there was not one thing that they said that was not accurate and there was nothing that they left out in our discussion of this instrument.  In fact, they pointed out one item of concern that I probably would not have noticed.  I purchased the instrument at an extremely good price and it arrived as expected.  I am so happy to have found people who do business like I do...with honesty and integrity.

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